Become a Partner
Why the network exists.
The mid-market is too distributed, too industry-specific, and too operationally embedded to be served by a centralized vendor. The companies who serve it well will be the ones that operate inside the customer's vertical, with the customer's data, on the customer's infrastructure. Heart Beat Agents is the platform underneath. Partners are how the work reaches operations we cannot reach alone, in industries we will never know as well as you do.
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Three kinds of partner.
We work with three partner profiles. Each is shaped by what the partner already does well, and how Heart Beat Agents extends that capability without compromising the customer relationship that defines it.
Systems integrators and digital transformation firms.
Heart Beat Agents becomes the architectural substrate underneath your client engagements, deployed on the client's infrastructure, with you as the implementation lead. You bring the integration capability. We bring the platform you would otherwise have to build.
Industry-specialist consultancies.
You bring deep expertise in healthcare, financial services, manufacturing, logistics, or whatever vertical you have spent a career in. We bring the platform that operationalizes that expertise as autonomous agents. The customer ends with intelligence the customer owns, shaped by the deepest experts in their industry.
The category will be built by a coordinated network of master builders, not by a single vendor.
How we work together.
We do not pursue partnerships that compromise customer sovereignty. Within that frame, we are flexible on commercial structure. We support reseller, co-delivery, and architectural partnership models. We license the platform on terms that protect partner economics.
Sovereignty is non-negotiable.
The customer always owns the infrastructure, the data, the agents, and the right to leave. Partner engagements are structured to reinforce that commitment, not to dilute it. Anything that compromises customer sovereignty is a partnership we will not pursue.
Partner economics, protected.
The license terms are designed to make the partner-led engagement work commercially without compromising the standard of work. Training, certification, and ongoing technical support are part of the partnership.
What we ask of every partner
The standard that holds the network.
The brand is the same posture across the network. These are the four operating commitments we ask of every partner who carries the platform into a customer engagement.
Operate with the same accountability.
You are accountable for the whole of what you ship. The architecture, the implementation, and the customer outcome. The brand standard travels with the work, regardless of which firm holds the contract.
Refuse engagements that cannot produce value.
When the architecture suggests value cannot be produced for a customer, we say so. Saying yes to engagements that will fail damages every partner in the network and every customer who has placed trust in the brand.
Measure success in operational outcomes.
Not deals closed. Not pilots launched. Operational change in the customer's business. Measurable, attributable, durable. That is the standard, and the network is held to it.
Treat the customer as the owner.
The customer is the owner of the work, not the buyer of a service. The platform, the data, the agents, the right to leave. All of it stays with the customer, and the partner reinforces that posture rather than diluting it.
If you recognize the posture, write to us.
Anna Sloane will be your first point of contact and can address most questions about partnership structure, commercial terms, and technical fit. When the conversation calls for a human collaborator, one will join.
How we engage
Three phases. One commitment.
Collaborative Ideation
We start with collaborative ideation, working closely to understand your vision, goals, and challenges. Open communication and brainstorming sessions make your objectives clear, ensuring a solution aligned with your vision.
Customization & Planning
After defining the idea, we focus on customization and planning, tailoring each project to your unique needs. This encompasses technology selection, project timelines, resource allocation, and milestone setting. Our plans are structured and flexible, adapting to changing circumstances.
Agile Execution & Continuous Improvement
Execution is where the magic happens, and this is where Mosaic Singularity truly shines. We employ an agile methodology, breaking the project into manageable phases with regular checkpoints. This approach offers real-time progress visibility, allowing for continuous refinement and adaptation based on your feedback. These three steps ensure that our solutions align with your vision, deliver tangible results, and surpass your expectations.